Listening Skills Training to Improve Your Team’s Communication
Listening is the key to maintaining personal and professional relationships that are positive, long-lasting, and harmonious. It is the way to build rapport, trust, and credibility and the key to finding common ground with others. Genuine listening is a skill that can be quickly developed, though few have been taught to do so. In this preview of our Professional Listening Skills training program, you’ll hear about the content, activities, discussions, and exercises covered in the full training session. Attendees who participate in this training course will learn techniques that prevent the mind from wandering; develop laser-sharp focus when someone is speaking; master listening strategies, such as precision questions, paraphrasing, and silence; and understand the power of “The Steeple.”
About Mark Jacobsen, Listening Skills Expert
Mark is a professional speaker and trainer who helps people to succeed in both their personal and professional lives. With almost 20 years of public speaking experience, he has developed and delivered training programs covering a wide range of topics, with an emphasis on people skills, relationships, self-esteem, and stress management. Mark has a talent for bringing out the best in adults under many circumstances, including public speaking and presentations.
This Professional Listening Skills course is just one of the many topics Mark teaches.
Bring a Customized Version of This Course to Your Team
Imagine how improved listening skills could enhance the relationships, communication, and overall productivity among various members of your organization. Mark can present a customized version of this program to your organization to increase the active listening skills of your team.
To find out how to bring this topic and instructor — or any of our other staff training courses — to your facility, please request a free consultation or contact us:
Sharon Gutterman, Senior Program Coordinator