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We offer a wide variety of professional development courses to meet your staff training needs, from Unconscious Bias Awareness to Communication Skills to Leadership.
Whether you are looking for a one-hour seminar, a half-day course, a virtual instructor-led training session, or a customized certificate program, we’ve got you covered. We can also help you plan and execute a complete Staff Development Day Program from start to finish.
Scroll down this page to browse our course listings across all topic areas, or jump directly to a topic using the menu below.
If you are interested in any course below (or another topic not listed), request a free consultation or call us at 848-932-7701 to get started. We would be thrilled to hear from you!
Business Development and Sales
Equip your employees with the skills and knowledge to grow and develop your business by scheduling customized Business Development and Sales classes for your team.
Available topics include:
- Business Development
- Cross Selling
- Customer-Focused Sales Strategies (Watch video preview!)
- Prospecting and Buyer-Focused Sales
- Negotiations
- Suggestive Selling
View full course descriptions and learn more!
Change Management
Organizational changes can lead to many challenges for employees at all levels. By participating in customized Change Management courses designed to address the specific situation occurring at your organization, your team will be prepared to navigate change and thrive in their new circumstances.
Available topics include:
- Adapting to Change
- Fostering Positive Incremental Change
- Leading and Adapting to Change (Watch video preview!)
- Managing Organizational Change
- Working Through Resistance
View full course descriptions and learn more!
Communication and Presentation Skills
Effective communication between coworkers, clients, vendors, and stakeholders is essential to the success of any business. Similarly, the ability to present information in a clear, confident, and polished manner is an invaluable skill in all industries. Our Communication and Presentation skills classes will help your team develop and strengthen their expertise in both of these critical areas.
Available topics include:
- Communication Styles (Watch video preview!)
- Communicating with Clarity
- Crucial Conversations
- Effective Communication (Watch video preview!)
- How to Influence People
- Presentation Skills
- Professional Listening Skills (Watch video preview!)
- Respectful Workplace Communication (Watch video preview!)
- Writing for Success – Professional Business Communication (Watch video preview!)
View full course descriptions and learn more!
Computer Skills
With stronger technology skills, your team can increase its efficiency and productivity while reducing errors. Our Computer Skills courses include instructor-led practice exercises to reinforce new skills and concepts and can be customized to meet the specific training needs of your employees.
Available topics include:
- Adobe Photoshop
- Computer Basics
- Internet Basics ā Microsoft Internet Explorer
- Microsoft Access Level 1 & 2
- Microsoft Excel Level 1-4
- Pivot Tables
- Power Query and Flash Fill
- Microsoft Office Version Upgrades
- Microsoft Outlook
- Microsoft PowerPoint Level 1-3
- Microsoft Visio
- Microsoft Word Level 1-4
View full course descriptions and learn more!
Conflict Resolution
Provide your employees with the interpersonal skills to calmly and respectfully handle conflicts that arise, so that disagreements are resolved before they escalate to serious issues. Our Conflict Resolution courses focus on targeted communication skills to minimize the likelihood of conflict occurring, as well as de-escalation skills that can be utilized when conflict does arise.
Available topics include:
- Managing Conflict Professionally
- Managing Difficult Situations
- Positive Responses to Aggressive Behavior (Watch video preview!)
- Resolving Conflict (Watch video preview!)
View full course descriptions and learn more!
Courses to Support Employees’ Mental and Emotional Well-Being
By investing in a holistic view of your employees’ wellness and providing training related to mental and emotional well-being, your organization can reduce toxic stress and negativity in the workplace and improve overall job satisfaction. We offer a variety of customizable courses focused on the mental and emotional well-being of your employees.
Available topics include:
- 12 Steps to Positive Productivity
- Attitude of Gratitude (Watch video preview!)
- Emotional Intelligence
- Empathy in Action
- Mastering Your Emotions
- Mindfulness and Self-Care for the Busy Professional
- The Power of Positive Intelligence
- Recognizing and Managing Burnout
- Resiliency Skills (Watch video preview!)
- Work Life Balance
View full course descriptions and learn more!
Diversity and Inclusion Training
It is imperative that all members of your organization at every level understand how to treat everyone they encounter with respect and empathy. By scheduling customized Diversity and Inclusion training that addresses the specific characteristics of your employees’ work environment, you can foster an inclusive culture at your organization that provides all team members with the opportunity to feel comfortable, valued, and accepted for who they are.
Available topics include:
- Cultural Competency
- Diversity Awareness
- It’s About Respect ā Recognizing Harassment in a Diverse Workplace
- Leadership for an Inclusive Culture
- Multigenerational Intelligence Training
- Respectful Workplace Communication (Watch video preview!)
- Retaining and Developing Diverse Talent (Watch video preview!)
- Unconscious Bias Awareness (Watch course video preview!)
View full course descriptions and learn more!
Human Resources
Human resources professionals are responsible for handling a variety of key business functions, from recruitment and hiring to payroll and benefits. Ensure your HR staff has the knowledge and training to successfully carry out these vital organizational processes by setting up customized Human Resources training through Rutgers.
Available topics include:
- Compensation and Benefits
- Effective Interviewing
- Introduction to Human Resources
- Learning and Development
- Retaining and Developing Diverse Talent (Watch video preview!)
- Society for Human Resource Management (SHRM) Certification Preparation
- Talent Acquisition, Selection, and Retention
View full course descriptions and learn more!
Leadership
The caliber and capabilities of your organization’s leadership have a direct impact on business outcomes and success. Whether you have new or seasoned leaders charting the course for your business, an investment in their professional development with customized Leadership training will positively impact both their contributions and the performance of those they manage.
Available topics include:
- Building Relationships
- Coaching and Motivation
- Delegating for Success
- Developing Leadership Capabilities
- Difficult Performance Conversations (Watch video preview!)
- Effective Coaching and Feedback (Watch video preview!)
- Emotional Intelligence
- Empathy in Action
- Employee Engagement (Watch video preview!)
- Giving Recognition and Feedback
- “I’m in Charge, Now What?” New Supervisor Training (Watch video preview!)
- Leadership Effectiveness and Capabilities (Watch video preview!)
- Leadership for an Inclusive Culture
- Leadership Skills for High Performing Teams
- Leadership Styles
- Leading a Virtual Team
- Leading and Adapting to Change (Watch video preview!)
- Management and Leadership Skills
- Managing Difficult Situations
- Managing Multiple Generations in the Workplace
- Multigenerational Intelligence Training
- Managing Up, Down, and Sideways (Watch video preview!)
- Peer to Supervisor
- Performance Management
- The Power of Positive Intelligence
- SMART Goals
- Strategic Planning and Goal Setting
- Team Building (Watch video preview!)
- Transitioning from Tactical to Strategic Leadership (Watch video preview!)
- Turning Strengths into Actions
- Working Through Resistance
View full course descriptions and learn more!
Organizational Culture
An organization’s culture is made up of the values, expectations, and practices that guide and inform the actions of its members. Inclusivity, diversity, creativity, respect, and teamwork are just a few of the traits many organizations strive to foster. Whether you are looking to shift your business’s current culture or support the positive environment that currently exists, customized Organizational Culture training for your team can help to establish and reinforce the positive values that define your brand.
Available topics include:
- Attitude of Gratitude (Watch video preview!)
- Business Ethics
- Discovering Values that Drive Performance
- Employee Engagement (Watch video preview!)
- Employee Resource Groups that Engage and Add Value
- Leadership for an Inclusive Culture
- Resiliency Skills (Watch video preview!)
- Work Life Balance
View full course descriptions and learn more!
Professional Skills
By developing their fundamental professional skills, your employees will become more productive, efficient, and engaged members of the organization. Regardless of job role, business type, or industry, these skills are essential for success. The course content of our Professional Skills classes can be tailored to target and strengthen the specific needs or areas of weakness in your staff.
Available topics include:
- Accountability
- Critical Thinking
- Customer Service Skills (Watch video preview!)
- Empathy in Action
- Expectation-Shattering Customer Service (Watch video preview!)
- How to Influence People
- Partner with your Boss (Watch video preview!)
- The Power of Positive Intelligence
- Problem Solving (Watch video preview!)
- Professional Listening Skills (Watch video preview!)
- Professionalism
- Successful Networking / Working an Event
- Team Building (Watch video preview!)
- Time Management (Watch video preview!)
View full course descriptions and learn more!
Project Management
Project managers have a vital role to play in leading the work of a team to fulfill deliverables and achieve specified outcomes. Without the skilled leadership of an adept project manager, projects can quickly go over budget, past the deadline, or fail to meet key outcomes and objectives. With a variety of Project Management courses to choose from, Rutgers can assist in enhancing and developing the acumen of the project managers on your team.
Available topics include:
- Iām a New Project Manager! Where Do I Begin?
- Introduction to Agile Project Management (Watch video preview!)
- Introduction to Project Management
- Project Leadership Basics
- Project Management Certification Preparation
- Things Happen! Managing Project Risks (Watch video preview!)
View full course descriptions and learn more!
Bring Rutgers Customized Training to Your Organization
If you are interested in any of the above courses (or another topic not listed), please request a free consultation or contact us today:
Sharon Gutterman, Assistant Director
Email: gutterman@njaes.rutgers.edu
Phone: 848-932-7701