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- Policies (Cancellations, Substitutions, Refunds, COVID-19 Masks & Vaccinations, Inclement Weather, Disability Accommodations & More)
- Pre-Course Attendance Information (Accessing Online Courses, Directions to Course Locations, Materials, Meals, Financial Aid & More)
- Post-Course Attendance Information (Transcripts, Replacement Certificates, Tax Info)
Cancellation and Substitution Policy
These policies vary from course to course. Please consult the policies included with your registration confirmation for your specific program.
Canceling Your Registration
In most cases, registrants usually may withdraw in writing (via an email to email@example.com) from a class up to three (3) full business days before a course begins to receive a full refund, less the cancellation fee, materials fee and any other fees as noted on the course webpage. In some cases, registrants may be required to withdraw more than three days before the course begins; please check the individual course webpage and your confirmation for details. Registrants may also request a credit towards a future course in lieu of a refund.
If the Office of Continuing Professional Education is not notified in writing at least three or more business days prior to the start of class, registrants will not receive a refund.
Submit your written cancellation request at least 3 or more business days prior to the course start to us at firstname.lastname@example.org.
For most courses, you may send another person to attend in your place. However, for courses with prerequisites, substitute attendees may not be permitted. Please check the course webpage for details and exceptions.
In the event that we cancel a course, we will try to reschedule and automatically place registered students in the new offering (registrants will be notified of the new date). If a student is unable to attend on the new date, a refund will be issued if we are notified in writing at least three full business days prior to the rescheduled class. If we are unable to reschedule, a refund will be issued or a credit towards a future course will be offered.
Credit Card Payments: A refund will be issued back to the same credit card within 5 business days.
Check, Cash, or Money Order Payments: A refund will be issued by check to the individual or company who made the original payment. Refunds by check take 6-8 weeks to process.
COVID-19 Mask & Vaccination Policies for In-Person Classes
All students attending classes in person are required to comply with these rules to gain entry to class:
- Provide proof of full vaccination* or proof of a negative COVID-19 PCR test (test performed within 72 hours of the event)
- Present valid photo ID with name matching vaccination card or negative test result
- Wear face masks indoors in all indoor spaces (includes both classrooms and public spaces like restrooms, hallways, elevators, stairwells, etc.). Masks may be temporarily removed while eating or drinking indoors.
To ensure adequate time for an immune response to occur, a person is considered fully vaccinated 2 weeks after completion of a two-dose mRNA series (Pfizer or Moderna) or one dose of the Johnson & Johnson vaccine.
If you are not feeling well or have any COVID symptoms, please protect yourself and others by staying home. Contact us to cancel your registration at 848-932-9271, option 2 or email@example.com.
Unique Email Address Requirement
IMPORTANT: A UNIQUE EMAIL ADDRESS IS REQUIRED FOR EACH REGISTRANT TO REGISTER AND ACCESS OUR COURSES
If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with co-workers.
If you have previously taken classes with us and have used an email address that you share with your co-workers or supervisor, your account must be updated with a unique email address. To do this, please send an email to us at firstname.lastname@example.org stating that your email address needs to be changed and include:
- Your full name
- The shared email address that needs to be changed
- Your unique email address
- A phone number where you can be reached if we have any questions
Inclement Weather Policy
First, and foremost, if you do not feel comfortable enough to drive, please don’t! Your safety is important to us. However, if you do plan to attend class, there are two ways you can check to see if we’re holding classes on a bad-weather day.
One, check our website. We update the Operating Status page during weather events that may impact scheduled courses.
Two, call our main office number at 848-932-9271 and press 4. The outgoing message will be updated by 6:00am on days when we are experiencing inclement winter weather with information on cancellations.
Mail, Fax, and Email List Privacy
We respect your privacy. We will never sell, rent, or exchange your contact information with a third party.
Messages are sent on a periodic basis to inform you of upcoming courses, special offers, or to share useful information, tips, news, or content based on your areas of interest. Messages you receive from us will always include unsubscribe information so that you can quickly and easily remove your name from our list at any time.
How to Unsubscribe
To unsubscribe right away, contact us:
- Email: email@example.com
- Phone: 848-932-9271, option 3
- Fax: 732-932-1187
Please be sure to include your full name, phone number, fax number, and email address so that we can accurately remove you from our active contact list. If you would like to be removed from one list but not another (e.g. you want to continue receiving emails but not faxes), please include that information in your unsubscribe request.
Thank you for your interest in our programs!
Website and Advertising Privacy
Accommodations for Individuals with Disabilities
If you require special assistance, please notify our office when you register for a course and/or no less than one week in advance of the course start date. Every effort will be made to accommodate reasonable requests to meet your needs. For more information, please visit the Rutgers Office of Disability Services.
Supervision of Minors
Registered participants under age 18 must be accompanied by a parent or legal guardian.
Equal Opportunity Statement
The Office of Continuing Professional Education, a unit of the Rutgers New Jersey Agricultural Experiment Station, is an equal opportunity program provider and employer.
Pre-Course Attendance Information
Accessing Your OCPE Online Course
Online Course Access Information for Canvas and Zoom
OCPE’s online courses are typically held via Zoom or in Canvas*, the university’s learning management system. Some classes are synchronous (held on a specific date, at a specific time) and instructor-led. Other classes are asynchronous (available to start at any time) and self-paced (you work through the material at your own pace). Other courses may offer a combination of teaching methods and synchronous and asynchronous material. In general:
- Self-paced classes that you can begin and complete at any time are typically offered in Canvas* and you will be given access immediately after you complete your registration.
- Live instructor-led classes will require you to be online and participating at an appointed date/time. The live portions of these courses are typically held in Zoom. Some of these classes may also use Canvas* to provide you with supplemental course materials, quizzes, surveys, assignments, or other resources. You will receive additional instructions and zoom links via email shortly before these courses start.
Please check the information provided on the course page and in your email confirmation for specific details about the course you will be attending.
Please note that a unique email address is required to participate in and receive credit for attending our online courses. See our “Unique Email Address Requirement” policy above for more information.
*A note about Canvas: If it is your first time registering for a Canvas course at Rutgers, you will receive an email from “Rutgers University Canvas” prompting you to click a link to finish setting up your Canvas account. Once your course is open and available, you will receive additional emails from Canvas inviting you to participate. If you do not see these Canvas messages in your email inbox, please check your junk/spam folder or search your email account for “instructure” (the company that hosts the Canvas system).
Getting to Your OCPE In-Person Course
Driving Directions to OCPE Courses
Some GPS systems do not recognize Rutgers campus addresses, or they may take you to the correct building but not to the assigned parking lot. Therefore, we strongly recommend that you use the directions we provide. If you have any questions or need more information, please feel free to contact us at firstname.lastname@example.org.
Please note that parking permits are required for some courses. Registrants will receive instructions for registering their vehicles online with the Rutgers Department of Transportation Services if needed.
Directions to Rutgers Buildings
- Bioresource Engineering Laboratory (formerly Extension Conference Center) – New Brunswick, NJ
- Cook Student Center – New Brunswick, NJ
- Douglass Student Center / Trayes Hall – New Brunswick, NJ
- Holly House – New Brunswick, NJ
- New Jersey Institute for Food, Nutrition, and Health (IFNH) – New Brunswick, NJ
- Ralph Geiger Turfgrass Education Center – New Brunswick, NJ
- Rutgers EcoComplex – Bordentown, NJ
- Rutgers Fruit and Ornamental Research Extension Center – Cream Ridge, NJ
Directions to Non-Rutgers Buildings
- Somerset County Environmental Education Center – Lord Stirling Park – Basking Ridge, NJ
Travel and Tourism Information
How to Get Here
Many of our courses are held on the Rutgers Cook Campus in New Brunswick, New Jersey, about 1 hour from both New York City and Philadelphia. However, some courses are held at other locations. Please be sure to confirm where your class is being held before making any travel arrangements!
You can fly to Newark Liberty International Airport and rent a car for a 25-minute drive or take a 30-minute train ride directly from the airport to New Brunswick. Depending on the location of your class, you MAY be able to use public transportation to reach it. Please call us to find out at 848-932-9271.
Helpful Links for Travel
If you have any questions about where your course is located or how to get there, please contact the Program Coordinator for the course.
Fun Places to Visit While You’re Here
- New Brunswick
- While you are here in New Brunswick, take advantage of the many local cultural, entertainment, and fine dining options available.
- Visit the New Brunswick City Center website for more information.
- The Rutgers Department of Community Affairs publishes a monthly newsletter featuring upcoming events that are held both on campus and in local communities. You can check out past issues here. Click the “join our mailing list” at the bottom of any newsletter to subscribe so you are ” in the know” for your upcoming visit!
- Approximately a 30 minute drive from New Brunswick (South on Rt 1), Princeton offers a wide array of boutiques, restaurants, historical sites, and events.
- Go to the Visit Princeton-Mercer website for tourism and visitor information.
- Atlantic City
- Approximately a 2 hour drive from New Brunswick, Atlantic City offers casino gaming, spas, top entertainment and nightlife, fine dining, amazing shopping, golf, and the world-famous Boardwalk.
- Visit the DO AC website for tourism and visitor information.
- Other NJ Destinations
- Whether you enjoy the serenity of hiking in the mountains or along the Delaware River, crave the sun and fun of the beach, love to shop ’til you drop, enjoy history or the arts, prefer the thrill of live sports, or need family-friendly options, NJ has something to suit everyone’s interests.
- Go to the Visit NJ website to learn more, and request or download a free NJ travel guide.
- New York City
- If you wish to visit the “Big Apple” during your stay, the easiest way to get there is by train. Take the Northeast Corridor line from the New Brunswick train station to the last stop: New York’s Penn Station. Approximate trip time: 50-55 minutes. Visit NJ Transit’s website for schedules and rates. Have fun but please note that the last train leaving NYC departs at 1:20am. If you miss it, you will have to wait for the next train, which leaves after 5:00am.
- For information on visiting NYC, take a look at the official guide to NY State Tourism or one of these unofficial but equally helpful websites:
- The easiest way to reach Philadelphia is by car, taking Rt 95/NJ Turnpike South into downtown Philadelphia (a/k/a “Center City”), for a total drive time of about 1 hour. Alternatively, you may take the NJ Transit train to Trenton then switch to the SEPTA line to reach 30th Street Station in Philadelphia (total ride time ~ 1.5 hours).
- Go to the Visit Philadelphia website for tourism and visitor information.
Many of our courses are held on the Rutgers Cook Campus in New Brunswick, New Jersey. However, some courses are held at other locations. Please be sure to confirm where your class is being held before making any hotel arrangements!
If your course is being held in New Brunswick, the Rutgers University Inn and Conference Center is one option to consider. It is located on Cook Campus and within walking distance to many on-campus course locations.
There are many other hotels in the New Brunswick area. You can use any travel site or search engine to locate options and find one that meets your needs and budget. Some may offer special rates for students who are taking courses at Rutgers. To find out if you are eligible, tell the hotel reservation department that you are attending a Rutgers class.
If you have any questions about where your course is located or how to get there from your hotel, please contact the Program Coordinator for the course.
What Your Registration Fee Includes
Course materials and handouts are included in your registration fee.
However, textbooks, design supplies, and other class supplies are included ONLY where specified.
Meals are provided at some courses, typically* as follows:
- Full day courses – Lunch provided
- Morning half day courses – no meal provided
- Afternoon half day courses – no meal provided
- Evening courses – no meal provided
- Online courses – no meal provided
*Please note that there are some exceptions to the standard meal policy stated above. Specific details about the meals being offered at a particular course will be provided in your registration confirmation and on the course webpage in the “Meals” section (found just below Continuing Education Credits). You can also contact the Program Coordinator for the course for meal information.
NOTE: If you have any dietary restrictions or food allergies, please alert us at least one (1) week in advance of the course start date so that we can make reasonable accommodations. We cannot guarantee accommodations for special requests made after that time.
CEUs and Recertification Credits
One (1) Continuing Education Unit (CEU) is defined as ten (10) contact hours of participation in an organized continuing education experience.
Some courses offer recertification credits approved by other organizations (e.g. Golf Course Superintendents Association of America, NJDEP Certified Pesticide Applicator, and NJ Public Health CEs, to name a few).
Credit information is posted on the course webpage, and you can find courses approved for a specific credit type using our Credit Search page. If you have any questions about the number/type of credits offered for a particular course, please contact the Program Coordinator.
Options for Funding Your Continuing Education Experience
Several training programs offered by our office are approved for educational benefits through the GI Bill® VA Training Program administered in New Jersey by the Department of Veterans affairs.
Please visit our VA Benefits page for more information.
GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at http://www.benefits.va.gov/gibill.
Pursuing and achieving your continuing education goals may be more affordable than you think. From loans to grants to employer reimbursement programs, learn more about Financial Aid options for attending OCPE courses.
Post-Course Attendance Information
We are happy to provide a “transcript letter” listing the courses you have taken with our office. Please visit our transcript page for more information and to submit your request.
If you have lost the certificate we provided to you for one of our classes, you may request a replacement certificate.
A $15 fee will assessed.
Please send requests for replacement certificates directly to the program coordinator or administrative assistant who handled the course you attended. If you do not know who that person is, you may send your request to our Registration Department via email: email@example.com.
You will be provided a link to our registration system where you will log in, “register” for the certificate replacement, and complete your $15 payment online. After we receive your payment, your replacement certificate will be generated and emailed to you in PDF format within 5 business days.
Tax Information for Continuing Education Students
Looking for a 1098-T form?
The courses offered by the Rutgers Office of Continuing Professional Education are non-credit programs. As a result, we do not provide 1098-T forms. However, continuing education students may be eligible for the Lifetime Learning tax credit.
Lifetime Learning Tax Credit
The Lifetime Learning tax credit is applicable to any level of post-secondary education. It enables a taxpayer to claim a tax credit of up to $2,000 per family for the cost of qualified tuition and related expenses paid by the taxpayer during the tax year on behalf of the taxpayer, the taxpayer’s spouse, or the taxpayer’s dependents. You may qualify for educational tax credit for tuition and fees paid for undergraduate, graduate and continuing education courses.
A family can claim on its tax return a credit up to $2,000 ($4,000 if a student lives in a Midwestern disaster area) of educational expenses. Eligible education expenses are offset by scholarships, grants, and employer provided tax free educational assistance. The tax credit is subject to income and other limitations. Taxpayers may file IRS form 8863 Educational Credits with their tax returns to claim tax credits.
For detailed information consult IRS Publication 970, Tax Benefits for Higher Education, which describes the tax credits along with other tax savings opportunities related to the higher cost of education. It may be obtained at any IRS office, at http://www.irs.gov/publications/p970/ch03.html, or by calling 1-800-829-1040.
Need a Receipt?
If you need a copy of your payment receipt for a Rutgers OCPE course, please review our instructions on how to print a copy directly from your account. For further assistance, contact our Registration Department at firstname.lastname@example.org or 848-932-9271, option 2.