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Open to Recycling Certification Series Students Only!
Registration for this course is only open to students who are currently enrolled in the NJ Recycling Certification Series. If you would like to enroll in the program to become a Certified Recycling Professional, please contact Pamela Springard-Mayer at pspring@rutgers.edu or 848-932-7463.
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Course Details
Course Name: Improving Your Public Communication Skills
Course Code: ER0102YA26
Date: November 12 & 13, 2025
Time: 8:30 am – 3:30 pm EST
Format: Hybrid course combining online and in-person, classroom instruction
Location November 12, 2025: Online
Location November 13, 2025: Cook Student Center, 59 Biel Rd, New Brunswick, NJ 08901 (Directions & Map)
*Continental breakfast and lunch included for those attending the class in person on November 13
Recycling Series Registration Fee: $225.00 per person
Paying with a check, money order, or purchase order?
Payments should be made out to: Rutgers, The State University of New Jersey
Checks and money orders should be mailed to: Office of Continuing Professional Education, Attn: Registration Dept., 102 Ryders Ln, New Brunswick, NJ 08901-8519
Purchase Orders can be mailed to the address above or electronically sent to registration@njaes.rutgers.edu.
Course Overview
This class is part of the NJ Recycling Certification Series.
It is a fact – no matter how good your message is, it won’t work if people are not exposed to it. In this course, you will analyze audiences to design public relations and marketing campaigns that will be heard! Part of the second day will be devoted to real-world case studies, put before the attendees so they can apply and demonstrate what they have learned.
Featured Topics
- Effective Writing
- Use of Graphic Design
- Media Purchasing (print, television, radio, cable)
- Applications for Social Media
- Public Relations Techniques
Who Should Attend?
If you are completing the NJ Recycling Certification Program in order to become a Certified Recycling Professional, you must take this course.
Meet Your Instructor
Bill Jamison

Bill Jamison is a communications consultant and an accomplished public speaker who has been teaching courses through Rutgers University since 2002. He is certified by the Centers for Disease Control (CDC) as a Crisis Emergency Risk Communications trainer and has decades of experience as a communications specialist with the New Jersey Department of Health (NJDOH).
Elyse Barone
Bio coming soon!
Student Reviews
Most useful aspect of the course: “Different ideas for community engagement and using social media and other platforms to improve recycling. The best class so far and very relevant to what a lot of us do on a daily basis.”
– Past Participant
Most useful part of the course: “The break out group where we used what we learned and worked together.”
– Past Participant
“[I learned] How to get the community involved in recycling, including asking recycling questions on Facebook and posting recycling tips on Facebook.”
– Past Participant
Continuing Education Credits
The Improving Your Public Communication Skills course is approved for 1.2 Rutgers CEUs (12 contact hours), as well as the following credits from professional organizations.
New Jersey
NJ Certified Public Works Managers (CPWM): 10 Management Contact Hours
NJ Certified Recycling Professionals (CRP): 12 Classroom Recertification Credits
Course Requirements and Policies
COVID-19 Policies for Face-to-Face Classes
Please visit our policies page for the latest information.
Location Changes
Location is subject to change; registrants will be notified in the event of a change.
Campus Parking Policy
All visitors must register their vehicles ONLINE to park on campus. Please follow the guidelines below. Failure to comply with these policies may result in a citation.
- A link to register your vehicle will be provided in your course confirmation email. Please be sure to complete this important step prior to traveling to campus.
- When you park on campus, be sure that your license plate is unobstructed and visible from the driving aisle.
- All Rutgers faculty/staff/students must use their regular Rutgers permit and park in the nearest lot assigned for their permit type.
Policies for November 12 Online Class Meeting
Technology Requirements
This online course will be delivered via Rutgers Canvas learning management system and Zoom.
Equipment you will need to access this training:
- A laptop or desktop computer is required for this class.
- Speakers and microphone are not necessary as a call-in option is available.
- You must have a camera and a microphone to participate in this class.
Once you register with OCPE, you will receive an email from “Rutgers University Canvas” saying, “Click here to finish the registration process,” to create your new account in the Canvas Virtual Platform. If you do not see this message in your inbox, please check your junk/spam folder.
One week before the start date of class, you will receive an email from Claudine Oleskin with more details on the class.
Email Requirement
A unique email address is required for each registrant to register and access our courses.
- If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with co-workers.
- If you have previously taken classes with us and have used an email address that you share with your co-workers or supervisor, your account must be updated with a unique email address. To do this, please send an email to us at registration@njaes.rutgers.edu stating that your email address needs to be changed and include:
- Your full name
- The shared email address that needs to be changed
- Your unique email address
- A phone number where you can be reached if we have any questions
Cancellations and Substitutions
A $75 cancellation fee applies for this course. View our cancellation policy.
Program Questions? We’re Here to Help!
If you have any questions about Improving Your Public Communication Skills, please don’t hesitate to reach out to us.

Program Coordinator: Pamela Springard-Mayer
848-932-7463
pspring@rutgers.edu

Administrative Assistant: Claudine Oleskin
848-932-7204
coleskin@njaes.rutgers.edu
For registration assistance, please contact our Registration Department at 848-932-9271, option 2 or email registration@njaes.rutgers.edu.