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Register for the Complete Program Series (Modules 1-5):
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Course Details
Presented in 5, 1-hour modules, this interactive series will immerse participants in a journey through leadership, beginning with self-awareness and progressing toward tactical knowledge and skills to cultivate behaviors that best serve the workplace and contribute to your growth and success as a leader (and earn a Certificate along the way). Modules include: Transitioning from Peer to Supervisor – I’m in Charge, Now What?!; Giving Recognition and Providing Feedback; Navigating Conflict Productively; Building Rapport and Developing Relationships; and Performance Management (Please see individual Module descriptions below).
Series Name: Pathways for Aspiring Leaders
Series Code: WD0501WB25
Series Dates: April 23 & 30, 2025 and May 7, 14 & 21, 2025
Time: 12:00 pm – 1:00 pm EDT (Check-in time: 11:50 am EDT)
Location: Online
Format: Live, instructor-led virtual course
Series Registration Fee: $375 per person
Registration closes: April 22, 2025
Paying with a check, money order, or purchase order?
Payments should be made out to: Rutgers, The State University of New Jersey
Checks and money orders should be mailed to: Office of Continuing Professional Education, Attn: Registration Dept., 102 Ryders Ln, New Brunswick, NJ 08901-8519
Purchase Orders can be mailed to the address above or electronically sent to registration@njaes.rutgers.edu.
Modules (You can register for individual Modules, if you prefer!)
Module 1: Transitioning from Peer to Supervisor – I’m in Charge, Now What?! – April 23, 2025
Transitioning from Peer to Supervisor – I’m in Charge, Now What?!
Moving into a leadership role can be both challenging and rewarding. It is an awesome responsibility to have the next generation of leaders in your hands, but some of your new reports may be your former peers. By adopting a coaching framework, leaders can help staff find their own motivation for excellence, learn from mistakes, develop solutions to problems and lay the foundation for team building while retaining respect of position.
Date: April 23, 2025
Time: 12:00 – 1:00 pm EDT (Log-in time: 11:50 am EDT)
Course Code: WD0502WF25
Registration Fee: $90 per person
Registration Closes: April 22, 2025
Register for this course only (no certificate awarded):
Module 2: Giving Recognition and Providing Feedback – April 30, 2025
Giving Recognition and Providing Feedback
It is essential for employees to know how they are doing, understand when performance needs to improve, or be recognized for exceeding expectations. Effectively providing recognition and feedback is a valuable skill for leaders to develop. Learn proven strategies, tips and tricks to recognize staff and give feedback with poise and confidence.
Date: April 30, 2025
Time: 12:00 – 1:00 pm EDT (Log-in time: 11:50 am EDT)
Course Code: WD0502WG25
Registration Fee: $90 per person
Registration Closes: April 29, 2025
Register for this course only (no certificate awarded):
Module 3: Navigating Conflict Productively – May 7, 2025
Navigating Conflict Productively
Did you know that everyone has a preferred style for responding to conflict? By understanding the characteristics of each style, you can identify your own style and those of others. Learning how to leverage this knowledge, and best respond to each style, can help you navigate conflict situations with confidence and lead to successful results.
Date: May 7, 2025
Time: 12:00 – 1:00 pm EDT (Log-in time: 11:50 am EDT)
Course Code: WD0502WH25
Registration Fee: $90 per person
Registration Closes: May 6, 2025
Register for this course only (no certificate awarded):
Module 4: Building Rapport and Developing Relationships – May 14, 2025
Building Rapport and Developing Relationships
One of the most important factors in creating high productivity and organizational success is the relationship an employee has with his or her manager/team leader. Whether you are a new or seasoned leader, this workshop will help you learn the skills to build rapport, and strong, trusting relationships with your team for higher productivity and engagement.
Date: May 14, 2025
Time: 12:00 – 1:00 pm EDT (Log-in time: 11:50 am EDT)
Course Code: WD0502WI25
Registration Fee: $90 per person
Registration Closes: May 13, 2025
Register for this course only (no certificate awarded):
Module 5: Performance Management – May 21, 2025
Performance Management
Performance Management is not just about the annual evaluation process, nor is it intended to be a once-a-year activity. It includes those tough conversations that are simultaneously direct and clear, sensitive and kind; that create accountability; and turn around difficult performance issues. Learning how to keep you and your staff in alignment about expectations prevents misunderstandings, improves morale and may even foster retention.
Date: May 21, 2025
Time: 12:00 – 1:00 pm EDT (Log-in time: 11:50 am EDT)
Course Code: WD0502WJ25
Registration Fee: $90 per person
Registration Closes: May 20, 2025
Register for this course only (no certificate awarded):
Meet Your Instructor for the Series
Nancy Jacoby

Nancy Jacoby, RN, BSN, MBA, MHSA, FACHE, ACC B – Nancy is a former healthcare executive with 25 years of experience in the industry. She is Board certified in healthcare management by the American College of Healthcare Executives and is a Fellow in the College. She enjoys facilitating brainstorming and process improvement sessions and has successfully designed and delivered training and development programs. Nancy earned her BS in Nursing, MBA, and MHSA from Xavier University in Cincinnati. She received her Lean Six Sigma Green Belt (LSSGB) certification through a partnership with Rutgers University and NYU Langone Health. She completed her Competency Development Program for Coach Certification (an ICF Accredited Coach Training Program) at the Gestalt International Study Center (GISC-Wellfleet). She is a member of the ICF and has earned her ICF credential. Nancy is certified for the MBTI®, Hogan, eQi 2.0 and EQ 360 assessments.
Continuing Education Credits
The Pathways for Aspiring Leaders Series is approved for 0.5 CEUs as well as the following credits from professional organizations.
NJ Certified Public Works Managers (CPWM): 5 Management Contact Hours
NJ Certified Tax Collector (CTC): 5 General/Secondary Contact Hours
NJ Certified County Finance Officer (CCFO): 5 Office Management & Ancillary Contact Hours
NJ Certified Municipal Financial Officer (CMFO): 5 Office Management & Ancillary Contact Hours
NJ Qualified Purchasing Agent (QPA): 5 Office Admin/General Duties Contact Hours
NJ Registered Municipal Clerk (RMC): 5 Professional Development Contact Hours
Individual modules are approved for 0.1 Rutgers CEUs each.
Course Requirements and Policies
Technology Requirements
This online course will be delivered via Zoom.
Equipment you will need to access this training:
- A laptop, desktop, tablet, or smartphone that will support Zoom.
- Cameras are not required, but are strongly recommended for class participation and engagement.
- Speakers and microphone are not necessary but highly recommended; a call in option is also available for audio.
On the day before the class, you will receive an email with the Zoom link for the class.
Email Requirement
A unique email address is required for each registrant to register and access our courses.
- If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with co-workers.
- If you have previously taken classes with us and have used an email address that you share with your co-workers or supervisor, your account must be updated with a unique email address. To do this, please send an email to us at registration@njaes.rutgers.edu stating that your email address needs to be changed and include:
- Your full name
- The shared email address that needs to be changed
- Your unique email address
- A phone number where you can be reached if we have any questions
Cancellations and Substitutions
A $90 cancellation fee applies for the Series. No Substitutions are permitted for the Series.
No cancellation allowed for individual modules. Substitutions are permitted for individual modules only. View our cancellation policy.
Customized Training for Your Team
We can customize these courses or one of our many other training offerings and deliver the instruction to your team online or at your place of business! Request a free consultation today to learn more about how we can help your organization achieve its training and staff development goals.
Questions? We’re Here to Help!
If you have any questions about the Pathways for Aspiring Leaders series, please don’t hesitate to reach out to us.

Assistant Director: Sharon Gutterman
848-932-7701
gutterman@njaes.rutgers.edu
For registration assistance, please contact our Registration Department at 848-932-9271, option 2 or email registration@njaes.rutgers.edu.