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NEW COURSE! Explore how AI is reshaping communication, workplaces, and society in this engaging course that demystifies today’s technologies and equips you for responsible, informed adoption.

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Course Details
Course Name: Communications with Artificial Intelligence
Course Code: BC0189WA26
Date of Most Recent Offering: May 8, 2026
Course Overview
The widescale adoption of artificial intelligence programs and applications in our business and personal lives is rapidly changing how we engage with the world. Our media and workplaces are saturated with calls to employ new AI products and services that promise to save us time, improve our workflows, and awaken our creative potential. But where did this technology come from? How does it work? Why is it suddenly everywhere? Can we trust the technology and the companies that own it?
Communications with Artificial Intelligence offers an informed discussion of the seismic changes created by AI usage and provides a glimpse of the possibilities ahead.
Featured Topics
- Major milestones in the development of AI
- Everyday examples of AI and its use in multiple industries such as public utilities, medicine and healthcare, energy management, transportation, water safety, and sewage and waste management
- Multiple examples of generative AI
- Issues related to bias, privacy, fairness, and transparency in AI development
- Potential positive and negative impacts of AI on society
- Sources and strategies to ensure responsible and ethical use of AI
Who Should Attend?
This course is a great source of information for anyone who wants to learn more about AI, including:
- Administrative Professionals
- Construction Inspectors
- DPW Superintendents
- Environmental Managers
- HR Generalists
- Laboratory Managers
- Operations Managers
- Public Works Managers
- Recycling Supervisors
- Regulatory Compliance Engineers
- Senior O & M Technicians
- Utility Crew Chiefs
- Water and Wastewater Operators
Meet Your Instructor
Bill Jamison, Rutgers University

Bill Jamison is a communications consultant and an accomplished public speaker who has been teaching courses through Rutgers University since 2002. He is certified by the Centers for Disease Control (CDC) as a Crisis Emergency Risk Communications trainer and has decades of experience as a communications specialist with the New Jersey Department of Health (NJDOH).
Continuing Education Credits
The most recent offering of Communications with Artificial Intelligence (AI) was approved for 0.3 Rutgers CEUs (3 contact hours) as well as the following credits from professional organizations. We will reapply for similar credits the next time the course runs, but we cannot guarantee credit approval for future offerings.
New Jersey
NJ Certified Clean Communities Coordinators: 3 Recertification Credits
NJ Certified Public Works Managers (CPWM): 2.0 Information Technology Contact Hours; 1.5 Management Contact Hours
NJ Certified Recycling Professionals (CRP): 3 Classroom Recertification Credits
NJ Continuing Legal Education: Pending
NJ Drinking Water and Wastewater Operators: 3 TCHs
NJ Health Officers and Registered Environmental Health Specialists (HO/REHS): Rutgers University, NJAES, Office of Continuing Professional Education has been approved by the New Jersey Department of Health as a provider of NJ Public Health Continuing Education Contact Hours (CEs). Participants who complete this education program will be awarded 3.0 NJ Public Health Continuing Education Contact Hours (CEs).
NJ Professional Engineers: 3 Continuing Professional Competency (CPC) Credits
Program Questions? We’re Here to Help!
If you have any questions about Communications with Artificial Intelligence (AI), please don’t hesitate to reach out to us.

Senior Program Coordinator: Pamela Springard-Mayer
848-932-7463
pspring@rutgers.edu

Administrative Assistant: Claudine Oleskin
848-932-7204
coleskin@njaes.rutgers.edu
For registration assistance, please contact our Registration Department at 848-932-9271, option 2 or email registration@njaes.rutgers.edu.



