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Course Details
Course Name: Technical Writing
Course Code: EO0136WA25
Date of Most Recent Offering: June 17, 2025
Course Overview
Technical writing is utilized in any field or industry that requires communicating internal procedures, the design and production of products, the implementation of workplace procedures, defining organizational policies, or to sell products and services to others.
In this course, participants will learn how to plan, structure, write, review, and publish a technical document using a defined, manageable five-step process that can be applied to the creation of manuals, user guides, and procedures.
Featured Topics
Participants will learn how to:
- develop technical documents by defining the scope of writing and the stakeholder audience.
- create the structure and the format of a technical document.
- apply the principles of the writing process when developing drafts.
- review and analyze the content throughout the writing process.
- prepare technical documents for final publishing to communicate with stakeholders.
Who Should Attend?
If your job responsibilities include documenting processes and procedures through the creation of manuals, user guides, or other technical documents, this class is a great way to improve your skills and learn new techniques for written communication. Past participants have included:
- Analysts
- Business Administrators
- Directors
- DPW Superintendents
- Engineers
- Environmental Specialists
- Finance Adminstrators
- Health Inspectors
- IT Specialists
- Operations Managers
- Product Developers
- Project Managers
- Program Coordinators
- QualityAssurance Inspectors
- Safety Specialists
- Scientists
- Supervisors
Resources
The Handbook of Technical Writing with 2020 APA Update by Gerald J. Alred, Walter E. Oliu. Jun 15, 2020
Technical Writing Process, 1st Edition by Kieran Morgan, Ali McCart, Sanja Spajic. May 23, 2015
Technical Writing, Simplified Fourth Edition by Nell Johnson, Mary Sylvester. March 10, 2017
Meet Your Instructor
Sharon Kinsey

Sharon Kinsey has more than 25 years of professional work experience and is currently an Associate Professor in the Department of 4-H Youth Development at Rutgers University, where she leads a local 4-H youth development program in Camden County. She began her career as an agricultural journalist, putting to work her bachelor’s degree in journalism. She also hold a master’s degree in strategic communication and leadership, and she is working to complete her doctorate in global studies in education.
Student Reviews
“[I learned] How to schedule phases of the writing process to stay in front of deliverables.”
– Past Participant
“I learned to communicate more effectively by avoiding unnecessary jargon and complex language, ensuring my writing is accessible to all readers. The instructor’s knowledge and expertise were evident, and the course structure was logically organized.”
– D. Nicole Giacalone
Registered Environmental Health SpecialistCumberland County Health Department
“I definitely learned a lot of valuable information. The course was extremely detailed and I like how the presenter taught the information, very knowledgeable and thorough. The amount of relevant information for my job and the communication the presenter used was really professional and effective.”
-Environmental Regulatory Analyst
Continuing Education Credits
The most recent offering of Technical Writing was approved for the 0.45 Rutgers CEUs (4.5 contact hours), as well as following credits from professional organizations. We will reapply for similar credits the next time the course runs, but we cannot guarantee credit approval for future offerings.
New Jersey
NJ Certified Public Works Managers (CPWM): 3 Technical Contact Hours
NJ Drinking Water and Wastewater Operators: 4.5 TCHs (Approval #01-042106-30)
NJ Health Officers and Registered Environmental Health Specialists (HO/REHS): Rutgers University, NJAES, Office of Continuing Professional Education has been approved by the New Jersey Department of Health as a provider of NJ Public Health Continuing Education Contact Hours (CEs). Participants who complete this education program will be awarded 3.75 NJ Public Health Continuing Education Contact Hours (CEs).
Program Questions? We’re Here to Help!
If you have any questions about Technical Writing, please don’t hesitate to reach out to us.

Program Coordinator: Olga Welsh
848-932-7315
ow31@njaes.rutgers.edu
For registration assistance, please contact our Registration Department at 848-932-9271, option 2 or email registration@njaes.rutgers.edu.