Writing Skills for Utility and Operations Personnel

Improve your writing skills and discover how to communicate with style by taking this course, which covers proofreading, punctuation, organization, clarity, conciseness, and more.

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Course Status: Canceled!

Writing Skills for Utility and Operations Personnel on February 18, 2025 has been canceled. Registrants will be contacted. Please join our email list to be notified when the next offering is scheduled!

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Course Details

Course Name: Writing Skills for Utility and Operations Personnel
Course Code: EO0110WB25
Date of Most Recent Offering: February 18, 2025 Canceled

Date: February 18, 2025 UPDATE THIS FOR NEXT OFFERING
Time: 8:30 am – 3:30 pm EST UPDATE THIS FOR NEXT OFFERING

Location: Online UPDATE THIS FOR NEXT OFFERING
Format: Live, instructor-led UPDATE THIS FOR NEXT OFFERING

Registration Fee: $275 per person UPDATE THIS FOR NEXT OFFERING
Multi Person Discount Fee: $250 per person (Save when you sign up with a colleague!) UPDATE THIS FOR NEXT OFFERING
NJLWO Discount Fee: $137.50 per person (available for T, W, and VSWS license holders only) UPDATE THIS FOR NEXT OFFERING

Registration Closes: February 14, 2025 at 3:00 pm EST UPDATE THIS FOR NEXT OFFERING

Paying with a check, money order, or purchase order?
Payments should be made out to: Rutgers, The State University of New Jersey
Checks and money orders should be mailed to: Office of Continuing Professional Education, Attn: Registration Dept., 102 Ryders Ln, New Brunswick, NJ 08901-8519
Purchase Orders can be mailed to the address above or electronically sent to registration@njaes.rutgers.edu.

Course Overview

This course will introduce you to the elements needed to develop or refresh your writing skills and provide some great tips on how to communicate with style.

  • Determining the Purpose of the Document/Knowing Your Audience
  • Phrases to Avoid in Business Writing (Jargon, Clichés, and Meaningless Words)
  • Communicating Difficult News
  • Organizing a Document – Content Strategies and Formatting
  • Clarity, Conciseness, Punctuation, and Proofreading
  • Communicating Electronically
  • And More!

Who Should Attend?

Effective writing and strong communication skills are essential in the workplace, no matter what your occupation. Past participants have included:

  • Building Maintenance Managers
  • Certified Public Works Managers
  • Certified Recycling Professionals
  • Directors of EHS and Security
  • Industrial Wastewater Treatment Operators
  • Licensed Water Operators
  • Operations Mechanics
  • Operations Supervisors
  • Project Managers
  • Safety Coordinators
  • Utilities Foremen
  • Water Superintendents

Meet Your Instructor

Sharon Kinsey, Rutgers University

Headshot of instructor Sharon Kinsey

Sharon Kinsey has more than 25 years of professional work experience and is currently an Associate Professor in the Department of 4-H Youth Development at Rutgers University, where she leads a local 4-H youth development program in Camden County. She began her career as an agricultural journalist, putting to work her bachelor’s degree in journalism. She also hold a master’s degree in strategic communication and leadership, and she is working to complete her doctorate in global studies in education. She has taught this course for OCPE since 2005.

Student Reviews

Most useful part of the course: “Stressing the need to become more concise. I’m often too wordy.”

– Past Participant

“Engaging class from the beginning to the end.”

– Past Participant

“Great tips for writing more clearly and concisely. [I learned] how to organize thoughts and write for better understanding.”

– Mark I. Fisher

CEO
B & B Poultry Co., Inc.

Continuing Education Credits

The most recent offering of Writing Skills for Utility and Operations Personnel was approved for 0.6 Rutgers CEUs (6 contact hours), as well as the following credits from professional organizations. We will reapply for similar credits the next time the course runs, but we cannot guarantee credit approval for future offerings.

The Writing Skills for Utility and Operations Personnel course is approved for 0.6 Rutgers CEUs (6 contact hours), as well as the following credits from professional organizations.

State of New Jersey map iconNew Jersey

NJ Certified Public Works Managers (CPWM): 6 Management Contact Hours

NJ Certified Recycling Professionals (CRP): 6 Classroom Credits

NJ Drinking Water and Wastewater Operators: 6 TCHs (Approval #01-050601-30)

NJ Health Officers and Registered Environmental Health Specialists (HO/REHS): Rutgers University, NJAES, Office of Continuing Professional Education has been approved by the New Jersey Department of Health as a provider of NJ Public Health Continuing Education Contact Hours (CEs). Participants who complete this education program will be awarded 6 NJ Public Health Continuing Education Contact Hours (CEs).

State of Pennsylvania map iconPennsylvania

PA Drinking Water and Wastewater Operators: 6 Recertification Hours

Course Requirements and Policies

electronic devices iconTechnology Requirements

This online course will be delivered via Zoom.

Equipment you will need to access this training:

  • Laptop or desktop computers are required for this class.
  • A microphone is required.

 A week before the start date of class, you will receive an email with more details on the class.

email iconEmail Requirement

A unique email address is required for each registrant to register and access our courses.

  • If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with co-workers.
  • If you have previously taken classes with us and have used an email address that you share with your co-workers or supervisor, your account must be updated with a unique email address. To do this, please send an email to us at registration@njaes.rutgers.edu stating that your email address needs to be changed and include:
    • Your full name
    • The shared email address that needs to be changed
    • Your unique email address
    • A phone number where you can be reached if we have any questions

x icon with circle around itCancellations and Substitutions

A $75 cancellation fee applies for this course. Substitutions are permitted. View our cancellation policy.

Program Questions? We’re Here to Help!

If you have any questions about Writing Skills for Utility and Operations Personnel, please don’t hesitate to reach out to us.

Headshot of Rutgers Program Coordinator Olga Welsh

Program Coordinator: Olga Welsh
848-932-7315
ow31@njaes.rutgers.edu

For registration assistance, please contact our Registration Department at 848-932-9271, option 2 or email registration@njaes.rutgers.edu.

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