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Course Details
Course Name: Writing Skills for Utility and Operations Personnel
Course Code: EO0110WB25
Date: February 18, 2025
Time: 8:30 am – 3:30 pm EST
Location: Online
Format: Live, instructor-led
Registration Fee: $275 per person
Multi Person Discount Fee: $250 per person (Save when you sign up with a colleague!)
NJLWO Discount Fee: $137.50 per person (available for T, W, and VSWS license holders only)
Registration Closes: February 14, 2025 at 3:00 pm EST
Paying with a check, money order, or purchase order?
Payments should be made out to: Rutgers, The State University of New Jersey
Checks and money orders should be mailed to: Office of Continuing Professional Education, Attn: Registration Dept., 102 Ryders Ln, New Brunswick, NJ 08901-8519
Purchase Orders can be mailed to the address above or electronically sent to registration@njaes.rutgers.edu.
Course Overview
This course will introduce you to the elements needed to develop or refresh your writing skills and provide some great tips on how to communicate with style.
Featured Topics
- Determining the Purpose of the Document/Knowing Your Audience
- Phrases to Avoid in Business Writing (Jargon, Clichés, and Meaningless Words)
- Communicating Difficult News
- Organizing a Document – Content Strategies and Formatting
- Clarity, Conciseness, Punctuation, and Proofreading
- Communicating Electronically
- And More!
Who Should Attend?
Effective writing and strong communication skills are essential in the workplace, no matter what your occupation. Past participants have included:
- Building Maintenance Managers
- Certified Public Works Managers
- Certified Recycling Professionals
- Directors of EHS and Security
- Industrial Wastewater Treatment Operators
- Licensed Water Operators
- Operations Mechanics
- Operations Supervisors
- Project Managers
- Safety Coordinators
- Utilities Foremen
- Water Superintendents
Meet Your Instructor
Sharon Kinsey, Rutgers University
Sharon Kinsey has more than 25 years of professional work experience and is currently an Associate Professor in the Department of 4-H Youth Development at Rutgers University, where she leads a local 4-H youth development program in Camden County. She began her career as an agricultural journalist, putting to work her bachelor’s degree in journalism. She also hold a master’s degree in strategic communication and leadership, and she is working to complete her doctorate in global studies in education. She has taught this course for OCPE since 2005.
Student Reviews
Most useful part of the course: “Stressing the need to become more concise. I’m often too wordy.”
– Past Participant
“Engaging class from the beginning to the end.”
– Past Participant
Most useful part of the course: “Monroe Motivated Sequence. Will use it when preparing Appropriations for Expenditure to replace assets that need replacement.”
– Past Participant
Continuing Education Credits
The Writing Skills for Utility and Operations Personnel course is approved for 0.6 Rutgers CEUs, as well as the following credits from professional organizations.
New Jersey
NJ Certified Public Works Managers (CPWM): 6 Management Contact Hours
NJ Certified Recycling Professionals (CRP): 6 Classroom Credits
NJ Drinking Water and Wastewater Operators: 6 TCHs (Approval #01-050601-30)
NJ Health Officers and Registered Environmental Health Specialists (HO/REHS): Rutgers University, NJAES, Office of Continuing Professional Education has been approved by the New Jersey Department of Health as a provider of NJ Public Health Continuing Education Contact Hours (CEs). Participants who complete this education program will be awarded 6 NJ Public Health Continuing Education Contact Hours (CEs).
*CEs are pending for the February 18, 2025 offering of Writing Skills for Utility and Operations Personnel
Pennsylvania
PA Drinking Water and Wastewater Operators: 6 Recertification Hours
Course Requirements and Policies
Technology Requirements
This online course will be delivered via Rutgers Canvas learning management system and Zoom.
Equipment you will need to access this training:
- A laptop or desktop computer is required for this class.
- Speakers and microphone are not necessary as a call-in option is available.
Once you register with OCPE, you will receive an email from “Rutgers University Canvas” saying, “Click here to finish the registration process,” to create your new account in the Canvas Virtual Platform. If you do not see this message in your inbox, please check your junk/spam folder.
Email Requirement
A unique email address is required for each registrant to register and access our courses.
- If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with co-workers.
- If you have previously taken classes with us and have used an email address that you share with your co-workers or supervisor, your account must be updated with a unique email address. To do this, please send an email to us at registration@njaes.rutgers.edu stating that your email address needs to be changed and include:
- Your full name
- The shared email address that needs to be changed
- Your unique email address
- A phone number where you can be reached if we have any questions
Photo ID Requirement
Each registrant will be asked provide a photo of him/herself holding their government-issued photo ID. This is required by credit boards so that you may receive credits for participating in this online course.
- You will receive a reminder email prior to the start of the class with further instructions. Wait to receive these instructions before you attempt to upload your ID.
- The photo must be clear enough that we can read your name and verify that the person pictured on the ID is in fact the person holding it.
- After an OCPE staff member reviews the picture and verifies your identity, you will have access to participate in the course when it begins.
Cancellations and Substitutions
A $75 cancellation fee applies for this course. Substitutions are permitted. View our cancellation policy.
Program Questions? We’re Here to Help!
If you have any questions about Writing Skills for Utility and Operations Personnel, please don’t hesitate to reach out to us.
Assistant Director: Carol Broccoli
848-932-7207
carolbr@njaes.rutgers.edu
Administrative Assistant: Claudine Oleskin
848-932-7204
coleskin@njaes.rutgers.edu
For registration assistance, please contact our Registration Department at 848-932-9271, option 2 or email registration@njaes.rutgers.edu.
